Conference Coordinator - JPMC - Phoenix Conference Center
Location:
Phoenix , Arizona
Posted:
September 20, 2016
Reference:
88158
Overview: About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description:
  • Job Summary: Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc.

    Job Description:

    • Cover reception desk essential functions; answering telephone calls, returning emails promptly- within four hours or by the end of day
    • Stand, Greet and direct clients when they arrive to the conference center
    • Walk and inspect conference set up
    • Detail pop up/small meetings as directed
    • Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)
    • Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering
    • Submit facilities requests as directed by Planner
    • Support Meeting Planning Managers, Meeting Specialists and other managers
    • High touch approach, customer service focus
    • Perform any other job related duties as assigned
    • Handle all conference center guest room blocks, where it applies
    • Manage space issues, escalate unresolved issues to the Lead Planner
    • Adhere to conference center SOP's




Qualifications:

  • Qualification:

    • Two years hospitality experience in Event Planning and Food & Beverage with high touch customer service
    • Ability to follow written and/or verbal instructions
    • Ability to effectively deal with internal and external clients, some of whom will require high levels of patience, tact and diplomacy
    • Ability to multi-task in a busy environment
    • Knowledge of basic audio visual and catering
    • Typing proficiency
    • Quick problem solving skills
    • Effective time management
    • Analytical, organized, detailed oriented
    • MS Office skills, knowledge of EMS booking system (a plus)
    • Must be willing to work flexible shifts covering conference center hours and locations

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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