Consultant - Value Creation
Norcross , Georgia
October 18, 2017

The Value Creation Consultant is responsible for elevating the quality of client deliverables and managing to the strategic roadmap of Advocate's steady-state clients. The Consultant will play a role in defining the strategic direction for the Client relationship and work closely with Client Success to ensure a constant flow of information on Client requirements and opportunities. The Value Creation Consultant will also interface with the company's consulting practices (Connectivity, Cloud, and Network Transformation) to stay abreast of all project work being performed for assigned clients, understand the impact on steady-state operations, and lend expertise where appropriate. MUST HAVE Telecom Experience IT - Finance Blend Project Management Experience Technical Consullting RESPONSIBILITIES Strategic Direction • Establish and maintain strategic roadmap and recommend process improvements or initiatives to address current and future client requirements • Participate in 'strategic council' meetings to continuously improve recommended strategic roadmap initiatives Program Management • Maintain and manage schedule of all client deliverables • Manage deliverables to contractual obligations and ensure proper management of scope and budget for SOW 3 • Track progress of SOW 3 initiatives and notify Client Success of risks, issues, delays, and corrective actions • Recommend process changes/enhancements to better overall deliverables and client satisfaction Analytics • Perform deep-dive analytics on client data to provide meaningful insights and actionable recommendations • Utilize deep understanding of client data and environment to identify new savings opportunities • Own analytics around all quarterly, monthly, and ad hoc reporting • Own Quarterly Business Review presentations and ensuring all data ties to previously reported monthly data • Develop a comprehensive understanding of the cloud and connectivity service providers we represent and their respective service offerings Communications • Direct communication responsibility to Client contacts and Advocate senior management and executive stakeholders • Status updates/Scheduled readouts • Weekly status reports (where applicable) • Weekly Advocate team meetings • Lead Quarterly Business Reviews (depending on level of Client Success involvement) • Deliver quarterly network audits and optimizations

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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