Contact Center Sales Rep (Outbound)

  • Company: Adecco
  • Location: Bristol, Pennsylvania
  • Posted: February 03, 2017
  • Reference ID: 875140489
Adecco the world Leader in Staffing solutions has immediate openings for Inside Sales Customer Service Reps
Under the direction of the Inside Sales Supervisor, will perform outbound sales activity through telephone selling standard product line items.
Basic Function:
Generate sales revenue for Collections via outbound telemarketing to our consumers.
Maintain optimum level of performance while consistently incorporating the highest quality of standards. Support the Inside Sales process and maintain a high degree of professionalism when communicating with the end consumer as well as the Collections team. Work scheduled hours Monday through Friday and rotating Saturdays as well as available to work additional hours as needed.
Perform outbound business to consumer calling and business to business calling while maintaining expected levels of performance in the areas of productivity, quality, professionalism and dependability.
Provide accurate record keeping, paperwork and system processing.
With assistance from management team will maintain the highest level of systems, product and sales knowledge; utilize all sales criteria and sales scripting.
Provide assistance in other areas of the Collections business as assigned.
Perform additional duties as assigned.
Job Standards:
¿ Must generate an average sales revenue
¿ Overall quality rating of Meets
¿ Talk time and logon time of 50% or better
Job Standards:
¿ Must generate an average sales revenue
¿ Overall quality rating of Meets
¿ Monthly stats remain within the effected sales standards to include talk time, wrap time, etc.

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