Content Administrator Sr. (Web Content Admin Sr) - 132815
Columbia , South Carolina
October 17, 2017
/ Your Talent. Our Vision . / At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we willdrive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Anthem's Digital Solutions team is rapidly expanding and is looking for seasoned professional with a proven track record, a driven self-starter, problem solver, and someone that is passionate about creating remarkable digital experiences driven by digital insights.

TheContent Strategist has extensive experience in digital content strategy and management, relationship and consensus-building skills, and the ability to think strategically in the complex and evolving healthcare environment. Digital Solutions Content Strategist primary duties will include, but are not limited to:

As a member of the SCRUM team, responsible for the planning and delivery of content strategy deliverables (example include: content story architecture, content KPI's, evaluation of existing metrics, content migration cross walks, and content contribution interface needs to enhance the authoring experience)

Overseeing the content management process and, if needed, executing the content entry tasks

Advising internal business partners on best-in-class digital content writing

Managing omnichannel content development, editing, and placement

Collaborating with Marketing and Communications to ensure consistency of voice and message throughout the digital experience

Partnering with User Experience Design team members to elevate and optimize content

Aligning with SEO standards and execution strategies

Advising on best practices for content personalization

Contributing to a core digital content center of excellence

Other duties include:

Partners with IT and content owners to ensure site complies with Web standards and style guidelines.

Ensures the site is fully compliant with applicable regulatory requirements and standards and guidelines.

Provides training to internal and external Web site users.

Works with Web designer to develop appropriate look and feel for company Web site(s).

Ensures that business needs are understood in order to make appropriate web content, content placement, and navigation decisions.

Ensures that the content management system meets the customers' needs; communicate enhancement requests and work with IT to complete and test.

Develops comprehensive training that includes modules for users with different levels of experience and knowledge.

Delivers training in format best suited to the experience level of those users. Utilizes customer feedback for creation and modification of training material.

Requires a BA/BS degree; 5 years of HTML and graphic design experience; or any combination of education and experience, which would provide an equivalent background. Requires knowledge of computer graphic design techniques, design and desktop publishing software, web infrastructure and architecture. Experience using HTML and software editors (i.e. WSYWIG and TextPad), graphics creation tools, content and other Web tools required.

Additional qualifications:

Demonstrated experience working with an enterprise-level content management system is required; Oracle Web Center Sites and Adobe Target and Analytics experience is a big plus

Direct participation in Agile projects

Comfort with content best practices for responsive design

Strong working knowledge of search engine optimization best practices

Experience creating content for complex regulated industries

Self-motivated in a large, virtual, cross-functional team


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Equal Employment Opportunity Statement
Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

Title: Content Administrator Sr. (Web Content Admin Sr) - 132815

Location: south carolina-Columbia

Requisition ID: 132815

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