Contract Desktop Support Technician
Location:
Erie , Pennsylvania
Posted:
January 11, 2017
Reference:
605400106
Modis is currently recruiting for a Contract Desktop Support / Help Desk Technician job located in Erie, PA. Qualified candidates must have at least three years' experience providing technical or desktop support. In this role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.

Desktop Support / Help Desk Technician job responsibilities include:
- Responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk.
- Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.

Qualifications:
- Bachelor's degree in MIS, computer science, business or related field. Associate's degree and equivalent experience will be considered.
- Candidates must have exceptional customer service and communication skills and be able to provide desk-side support.
- Three years' experience in a help desk or desktop support based role required.
- Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred.

If you are interested in this Desktop Support / Help Desk Technician job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Modis go to www.modis.com.


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