Courtesy Shuttle Driver - CDL - Denali Park Village
Anchorage , Alaska
September 26, 2017
About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter .

Position Summary: The Courtesy Shuttle Bus Driver - CDL role includes transporting guests from points between Aramark hotel properties and Denali National Park designated stops including the Denali Visitor Center, Wilderness Access Center, and Train Depot in a safe and courteous manner. Other duties include transportation of guests to/from Cabin Nite and around the Denali Park Village property. Courtesy Shuttle Bus Driver - CDL are the first and last level of interaction between the customer and the company.

Essential Functions:
  • Safely assist guests embarking and disembarking shuttle vehicle
  • Assist guests with questions about property/area and provide them with logistical advice
  • Work with expeditor and other drivers to ensure proper coverage and communicate current guest flow with one another
  • Follow all posted signs on Aramark properties as well as public roads
  • Efficiently utilize down time by fueling, cleaning, etc.
  • Learn and memorize Denali Park Village and Denali National Park JV courtesy transportation schedules
  • Effectively communicate with guests, employees, and vendors to ensure all guests receive prompt, courteous service
  • Diplomatically handle guest complaints
  • Fill out DVIR's accurately on a daily basis
  • Ability to work under erratic deadlines and with changing priorities
  • Complete required reports correctly and in a timely manner
  • Practice proper fueling/bus wash procedures
  • Follow attendance, lunch break, and time clock procedures
  • Ability to work a varied schedule
  • Adhere to the operational policies and procedures of the Collective Bargaining Unit
  • Understand department policies regarding emergency procedures, radio protocol, and accident procedures
  • Report to work in proper uniform and grooming standards
  • Maintain positive attitude in high stress situations
  • Go the extra mile/follow through to ensure guest satisfaction
  • Ability to work with diverse populations in a supportive and positive manner
  • Other duties as assigned

Status and Scope:
  • Reports to Front Desk Manager


  • High school diploma or equivalent preferred
  • Must be able to read, write and clearly understand and speak English
  • 21 years of age or older
  • Must have valid commercial driver's license, Class B with passenger endorsement preferred
  • Previous driving experience preferred
  • 3 years of verifiable driving history (CDL and non-CDL)
  • Clean driving record
  • Willingness to gain a good understanding of all Denali Park Resorts properties as well as the activities and amenities offered for guests

Equipment Used:
  • Telephone, CB radio

Travel Requirements:
  • Little or No Travel (>10%)

Lifting Requirements:
  • MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

Physical Requirements: BENDING FREQUENT

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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