A/R - Credit and Collections Adecco is currently searching for a A/R Credit and Collections representative for our client located in Santa Ana, CA. If you meet the qualifications listed below please Apply Now! Summary: Analyzes payment patterns of customers who are delinquent and manages assigned accounts by performing the following duties. Essential Duties and Responsibilities: • Generates and reviews account aging data files to select delinquent accounts for collection efforts on 500+ assigned accounts • Manages incoming credit and collection inquiries from internal and external customers • Printing, faxing, emailing updated statements of account to Customers • Prepares detailed account spreadsheets as necessary and reconciles all discrepancies • Creates and maintains database on all collection activity conducted on accounts • Evaluates customer records and recommends accounts to be closed, credit limit reduced or extended, or collection attempted, based on payment history and purchase activity • Monitor, review and release purchase orders placed on credit hold • Payment Application and Aged Receivables Management • Post assigned account incoming payments from collection efforts • Identify and apply all account credit memos and perform write-off adjustments on assigned aged receivables • Assist AR Department with Transactional tasks as needed • Collection Reporting and Performance Goals • Prepares weekly account reports on collection efforts and action taken on accounts • Attends monthly aging review meeting with Supervisory Management on collection efforts • Meets established monthly individual Performance Goals and Group Collection Target Education and/or Experience: • Bachelor's Degree preferred or five years of related experience and/or training; or equivalent combination of education and experience. • Fluency in Spanish or French is a plus. • Must have experience in Excel, Word and Outlook. Oracle experience is preferred. • Account Management experience on B2B and Direct AR Account Collection Efforts on a high volume of Accounts, Liaison with subsequent Departments on resolutions, and Perform Account Dispute Deduction Reconciliation. • The individual must have the ability to organize and plan collection efforts from an aging report and effectively manage a high volume of accounts. • The individual should be a self-starter that takes initiative, has the ability to multi-task in a fast paced environment, be detail oriented and maintain a high level of accuracy and efficiency.
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