Credit and Collections Representative

  • Company: Adecco
  • Posted: January 05, 2017
  • Reference ID: 845304392
A/R - Credit and Collections

Adecco is currently searching for a A/R Credit and Collections representative for our client located in Santa Ana, CA. If you meet the qualifications listed below please Apply Now!

Summary:
Analyzes payment patterns of customers who are delinquent and manages assigned accounts by performing the following duties.

Essential Duties and Responsibilities:
• Generates and reviews account aging data files to select delinquent accounts for collection efforts on 500+ assigned accounts
• Manages incoming credit and collection inquiries from internal and external customers
• Printing, faxing, emailing updated statements of account to Customers
• Prepares detailed account spreadsheets as necessary and reconciles all discrepancies
• Creates and maintains database on all collection activity conducted on accounts
• Evaluates customer records and recommends accounts to be closed, credit limit reduced or extended, or collection attempted, based on payment history and purchase activity
• Monitor, review and release purchase orders placed on credit hold
• Payment Application and Aged Receivables Management
• Post assigned account incoming payments from collection efforts
• Identify and apply all account credit memos and perform write-off adjustments on assigned aged receivables
• Assist AR Department with Transactional tasks as needed
• Collection Reporting and Performance Goals
• Prepares weekly account reports on collection efforts and action taken on accounts
• Attends monthly aging review meeting with Supervisory Management on collection efforts
• Meets established monthly individual Performance Goals and Group Collection Target


Education and/or Experience:
• Bachelor's Degree preferred or five years of related experience and/or training; or equivalent combination of education and experience.
• Fluency in Spanish or French is a plus.
• Must have experience in Excel, Word and Outlook. SAP/Oracle experience is preferred.
• Account Management experience on B2B and Direct AR Account Collection Efforts on a high volume of Accounts, Liaison with subsequent Departments on resolutions, and Perform Account Dispute Deduction Reconciliation.
• The individual must have the ability to organize and plan collection efforts from an aging report and effectively manage a high volume of accounts.
• The individual should be a self-starter that takes initiative, has the ability to multi-task in a fast paced environment, be detail oriented and maintain a high level of accuracy and efficiency.




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