Credit Process Support Specialist I - Bethesda or McLean

  • Company: Capital One
  • Location: Bethesda, Maryland
  • Posted: January 05, 2017
  • Reference ID: R16813
Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

Credit Process Support Specialist I - Bethesda or McLean

Provides basic level of data management and administrative support to underwriters, asset managers and portfolio managers in assigned business area.


  • Enters data into workflow/data management systems in support of underwriting, asset management and portfolio management activities.
  • Ensures data integrity and assists with applicable data remediation activities.
  • Retrieves loan and deposit information from systems of record (e.g., ACBS, Touchpoint, Credit Path/The Hub, etc.)
  • Maintains credit files, both hard copy and electronic, and serves as additional point of contact for documents and financials.
  • Coordinates with more senior level UW Support Specialist in obtaining and scans all required financial reporting and covenant compliance information from customers.Tracks compliance using standard tools and processes.
  • Maintains queues for spreading, loan file imaging, syndication tracking, and credit file maintenance and inquiries.
  • Acts as additional point of contact for the coordinating and tracking of upcoming annual reviews, ACH renewals, and collateral exceptions.
  • Supports CRA data management and reporting.
  • Obtains and distributes market information from third party data sources.
  • Responds to customer service inquiries on loans and investigations.
  • Provides general administrative support to team, as needed.
  • Administers borrowing base certificates, trade checks and logs.
  • Maintains portfolio data reports (e.g., third party due diligence reporting, including summary data for inclusion in the Credit Approval Memorandum).

Desired Characteristics:

  • Strong verbal communication skills
  • Detail oriented and organized
  • Very strong interpersonal skills and comfortable interacting with various personalities
  • Solid work ethic
  • Knowledgeable of Microsoft Office products
  • Ability to quickly learn database and mainframe systems
  • Comfortable working in a team environment and supporting associates in remote locations
  • Strong problem solving skills with sound logic
  • Assertive, proactive, and results-focused
  • Experience as Documentation Specialist,or trained through business systems program

Basic Qualifications

  • High school diploma or military experience

Preferred Qualifications

  • Bachelor's Degree
  • At least two years of commercial banking experience or at least two years of retail banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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