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StubHub’s purpose is to connect people to inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub is an eBay company (NASDAQ: EBAY). For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game
Courageous – We are bold & not afraid to challenge the status quo
Inventive – We see what others don’t & pioneer new paths
Richly Diverse – We recognize & respect everyone as a unique individual
Brand – We experience the world through StubHub
The CRM Operations Manager will be a member of the StubHub Marketing Operations team, reporting to the Head of CRM Operations. We are looking for a data-driven and detail-oriented marketing operations specialist to help deliver winning marketing campaigns to our customers. He/she will be responsible for supporting the execution, maintenance and continuous improvement of marketing programs set across email and push channels. We’re excited about candidates who have a strong execution orientation, solid SQL and HTML expertise, and resolutions skills. Additionally, passion for sports and/or concerts and an understanding of what it means to be a fan is key.
The CRM Operations Manager will be based in San Francisco, CA and report into the Head of CRM Operations.
PRIMARY JOB RESPONSIBILITIES:
THE SUCCESSFUL CANDIDATE WILL NEED TO:
Provide strategic thinking and yet be operationally strong to drive execution
EDUCATION, SKILLS AND EXPERIENCE
AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER