CS - Customer Service Rep - Senior
Location: Kingston, New York
Posted: November 25, 2016
Reference ID: 1215258777
Adecco is currently assisting a local client in their search to fill a Senior Customer Service Rep in Kingston, NY. This is a temporary opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!
Responsibilities for this a Senior Customer Service Rep position include:
Respond to complex customer calls
Resolve customer service inquiries for benefits, billing and payment issues, customer materials, and authorizations
Provide excellent customer services
Adhere to schedule
Meet metrics (to include productivity, schedule adherence, and quality goals)
Assist callers with various behavioral health with patience and exceptional accuracy
High School Diploma or equivalent
Strong written and oral communication
1+years of customer service analyzing and solving customer problems or 1+ year experience in an office setting using the telephone and computer as the primary instruments to perform job duties
This is a 4 month contract with extension and permanent possibilities. Must be available for a shift between 7am and 7pm Monday- Friday. Pay will be $15/hr.
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
Candidates interested in this a Senior Customer Service Rep position in Kingston, NY should apply IMMEDIATELY. DO NOT DELAY. Please click on the "Apply Now" button to fill out your application. If you have any questions, you can contact Sheri Petain by email at firstname.lastname@example.org
Important information: This position is being recruited for by Adecco's Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the "apply now" button included within to be considered.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled