CSA Front End - Customer Service Desk
Location:
Woodbridge , Virginia
Posted:
November 17, 2017
Reference:
1292938BR
Position Description

This is a full time position at the Customer Service Desk, requiring open availability to work a rotating schedule.

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.

Job Requirements

Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications

6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances), or related field.

6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

6 months retail experience.

6 months experience as a cashier.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

A little about us:
Lowe’s isn’t just a home improvement company; we’re committed to creating a culture that’s inspiring.

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