Customer Account Support

  • Company: Adecco
  • Location: North Canton, Ohio
  • Posted: November 25, 2016
  • Reference ID: 367310760
Adecco is recruiting for additional Customer Account Support candidates to manage assigned customer accounts in the North Canton, OH area, just 15 minutes south of Akron with easy access from I77. Customer Account Support will coordinate orders and deliveries and follow up on customer requests. If you meet the qualifications listed below please Apply Now! Responsibilities include but are not limited to the following: • Respond to incoming calls/correspondence from customers • Processing new orders • Quotes / pricing information • Confirm inventory/shipments- interact with plant where necessary • Problem/complaint resolution • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken • Achieve productivity standards and goals set by the company while maintaining high level of customer service Requirements: • Superior knowledge of MS Office (Emphasis on Excel and Outlook) • Able to work in a team environment • Excellent verbal and written communication skills • Make good decisions and resolve issues in a clear, calm, and diplomatic matter • Must be able to pass client specific background and drug screen Click on "Apply Now" to be considered for this position or any other related opportunities with Adecco.

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