Customer Care Client Services
Location:
Bridgeton , Missouri
Posted:
January 09, 2017
Reference:
526299748
Adecco is currently searching for a professional Customer Care and Client Support Professional to fill a position in Bridgeton, MO. This is a contract-to-hire opportunity with a global client. This position absolutely requires a completed bachelor's degree and 3-5 years of recent work experience in a professional office or call center setting. Reply to apply if you meet the qualifications listed below.



Responsibilities:

  • Effectively respond to inquires, deliver services, and troubleshoot issues

  • Meet and increase high volume productivity standards and quality call metrics

  • Ensure compliance on all documentation and company policies

  • Effectively navigate internal procedures and communication systems

  • Track records of customer interactions, inquiries, comments, and actions taken

  • 4-6 week training to learn client systems and proprietary software



  • Qualifications:

  • Bachelor¿s Degree Required

  • Excellent verbal, written, listening, and interpersonal skills

  • Computer and software literacy such as Microsoft applications

  • A minimum of 3 years post-collegiate work experience is required

  • Business acumen and professional etiquette

  • Training is provided, and the ideal candidate is willing to learn and champion company culture

  • Freight bill auditing experience a major plus!



  • Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled






    A little about us:
    We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.

    Know someone who would be interested in this job? Share it with your network.