Customer Care Client Services Professional

  • Company: Adecco
  • Posted: December 29, 2016
  • Reference ID: 99423636
Adecco is currently searching for a professional Customer Care and Client Support Professional to fill a position in Bridgeton, MO. This is a contract-to-hire opportunity with a global client. This position absolutely requires a completed bachelor's degree and 3-5 years of recent work experience in a professional office or call center setting. Reply to apply if you meet the qualifications listed below.



Responsibilities:

  • Effectively respond to inquires, deliver services, and troubleshoot issues

  • Meet and increase high volume productivity standards and quality call metrics

  • Ensure compliance on all documentation and company policies

  • Effectively navigate internal procedures and communication systems

  • Track records of customer interactions, inquiries, comments, and actions taken

  • 4-6 week training to learn client systems and proprietary software



  • Qualifications:

  • Bachelor¿s Degree Required

  • Excellent verbal, written, listening, and interpersonal skills

  • Computer and software literacy such as Microsoft applications

  • A minimum of 3 years post-collegiate work experience is required

  • Business acumen and professional etiquette

  • Training is provided, and the ideal candidate is willing to learn and champion company culture

  • Freight bill auditing experience a major plus!



  • Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled





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