Adecco is assisting a local client in recruiting for a detail-oriented Customer Care Specialist in Salem, VA. This is for a temp-to-hire opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, be reliable and able to provide outstanding customer service. If you meet the qualifications listed below, please Apply Now!
Responsibilities for this Customer Service Representative job include:
- Handle and resolve complaints
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation
- High School Diploma Plus some college
- 2 Years of experience in Customer Service
- Excellent verbal and written communication skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate - Proficient with Email and Microsoft Word
- Able to work in a team environment
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