Customer Care Specialist
Bentonville , Arkansas
January 02, 2017
Pay Rate/Salary: $11.00-12.00 / Hour
Staffmark currently has an opening for a talented individual to fill the role of Customer Care Specialist in Bentonville, Ar. As a Customer Care Specialist your will responsibilities will be

  • Serves customers by answering questions, resolving issues and taking orders by phone, fax, email or web.

  • Ability to apply common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations.

  • Offer positive attitude accepting fast paced environment as an opportunity and challenge with determination for serving customers.

  • Serves as liaison between the customer and various departments.

  • Pride themselves on their professionalism, should be outgoing, personable, and a good conversationalist.

  • Interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.

  • Treat others with respect and work well within their team.

  • Interact confidently and professionally selling all headwear lines in a professional manner.

  • Interact positively with customers and coworkers under heavy workload with constant interruptions.

  • Demonstrates ability to communicate effectively, both written and oral.

  • Access information on the computer while talking with customers.

  • Excellent communication skills and problem solving abilities.

  • Must be able to multi-task efficiently.

  • Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel.

  • Typing and ten-key ability are needed.

  • Demonstrates the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume efficiently.

  • RequirementsMin 1 yr call center experience
    Advanced computer skills

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