Exceptional customer service is at the heart of everything we do. That's why our Customer Engagement Leader is dedicated to providing pets and pet parents with an unrivaled customer in-store experience. As a Customer Engagement Leader, you'll be responsible for fostering our culture, assisting customers around the store, ensuring the health and safety of the live pets in our stores-including fish, reptiles, birds and small animals. You'll manage front line associates using company vision and strategy while supporting the merchandise plan. With your attention to detail, excellent customer service skills and passion for animals, you'll succeed in our challenging, exciting store environment as you help us create a better world for pets and our pet parents.
Similar Job Titles - Customer Service Manager, Department Manager, Department Supervisor, Retail Manager
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
A little about us:
If you're a devoted pet parent or an animal lover, you'll find a company that truly supports its associates and empowers them to succeed. Join us to help create a better world for pets and our pet parents.