Customer Membership and Eligibility Analyst

  • Company: Merck
  • Location: West Point, Pennsylvania
  • Posted: January 20, 2017
  • Reference ID: FIN001747
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Merck's Customer Contract Management (CCM) Customer, Membership & Eligibility (CME) team is looking for a highly motivated individual to join our finance team as a CME Analyst. The Analyst is a key team member who plays an active and critical role in supporting Merck's customer centric business model. The Analyst works closely with Merck's external customers and internal contracting teams, across the full portfolio of Pharmaceutical and Vaccine products, developing an understanding of the value Merck's portfolio brings to patients, physicians, insurers, hospitals, and other healthcare stakeholders. The Analyst will be responsible for execution of core contracting activities such as membership, contract set-up, and data validation. Specific priorities will include managing customer enrollments, eligibility verification, inquiry/issue resolution, and data validation. Applicants should possess strong analytical, organizational, and communication skills, and have a desire to develop a deep knowledge around the customer contracting process, building relationships with internal stakeholders and Merck's external customers

  • Minimum of a BS/BA degree is required
  • Minimum of one year of experience in a Finance, Operations, Marketing or similar role
  • Personable team player with strong communication skills
  • Self-starter with the ability to solve complex problems
  • Strong analytical skills, with the ability to understand data and draw conclusions.
  • Attention to detail, high aptitude for compliance and transactional excellence
  • Business acumen
  • Experience in managed care contracting or the pharmaceutical industry

Our employees are the key to our company's success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. If you need an accommodation for the application process please email us at
Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

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