Customer Order Engineer
Arden , North Carolina
October 21, 2017
Eaton’s manufacturing facility located in Arden NC has an opening for a Customer Order Engineer for the MVCA product line.
This position is responsible for accurately interpreting purchaser specifications and translating them into drawings and bills-of-material understandable by Manufacturing and Purchasing.
Essential Functions:
  • Develops a variety of complex drawings and bills-of-material based upon established product designs, which provides sufficient detail to accurately convey the purchaser’s equipment application.
  • Consults with plant and field sales engineers in interpreting and defining new equipment applications.
  • Coordinates mechanical and electrical interfaces with other products.
  • Advises C.O.D., Manufacturing and Purchasing – when required – in interpreting information for the accurate production of equipment in accordance with the purchaser’s requirements.
  • Consults with the Quality Department in resolving issues after the equipment is shipped, when required.
  • Directs purchaser visits to approve or release equipment.
  • Conducts special development/application projects of a complex nature.
  • Informs in cost and cycle time improvement activities.
  • Plans travel as required to support any of the above.
  • Conducts technical training seminars, as required.
  • Provides technical training and guidance to department personnel.
  • Analyzes needs and recommends revisions to Department Policies and Procedures.


Basic Qualifications:
  • Bachelor’s degree in Engineering from an accredited institution.
  • Minimum of 3 years of electrical experience.
  • Must be legally authorized to work in U.S. without company sponsorship.
Position Criteria:
  • Knowledge of the fundamentals of electrical engineering
  • Knowledge of design standards.
  • Strong computer skills including MS Office (Word, PowerPoint, Excel), AutoCAD, databases
  • Strong interpersonal communication skills and verbal and written communication skills.
Preferred Qualifications:
  • Bachelor’s degree in electrical engineering, electrical or electronics engineering technology, electrical and computer engineering or mechatronics from an accredited institution.
  • Up to one year manufacturing experience including internships and co-op assignments.
  • Knowledge of power distribution and control systems (LV and MV Switchgear, Panel boards and Switchboards, Motor Control Centers).

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www.

Job: Engineering

Region: North America – US/Puerto Rico
Organization: ESSG PDCAD Power Distrib Control Assy Div

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time

A little about us:
Eaton is a global technology leader in power management solutions. We make power operate more efficiently, effectively, safely & sustainably.

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