Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances), or related field.
6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
6 months retail experience.
6 months experience as a cashier.
From its start as a small-town hardware store in North Carolina in 1946, Lowe's has grown to become the nation's second largest home improvement retailer. Today, Lowe's is the 8th largest retailer in the United States with more than 2,370 retail locations and over 290,000 employees. In 2010, Lowe's opened locations in both Canada and Mexico, giving Lowe's its first international presence. And although Lowe's has changed over the years, our commitment to offer quality products at the lowest prices with exceptional customer service - remains the same.
Our continued success depends upon maintaining these traditions, Lowe's is an active participant in the communities we serve and we offer employees an engaging workplace, competitive benefits packages with P/T & F/T Benefits, medical, dental, vision, prescription, 401K, employee discount, FMLA, Paid holidays, vacation, sick Pay, Life Insurance, Disability Insurance, tuition discounts, tuition reimbursement, scholarships, quarterly bonuses, wellness benefits and work-life balance. Lowe's also offers opportunities for development and promotion and competitive wages.
Organizations and partnerships that Lowe's is proud to regularly contribute to and be a part of:
Lowe's Charitable and Education Foundation
Home Safety Council
Lowe's Toolbox for Education
American Red Cross
Habitat for Humanity
The Nature Conservancy
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
A little about us:
Lowe’s isn’t just a home improvement company; we’re committed to creating a culture that’s inspiring.