Customer Sales Coordinator

  • Company: Arconic
  • Location: Harrisonburg, Virginia
  • Posted: September 09, 2017
  • Reference ID: J3K2KG6JSN80WZ4GF39
1. Primary Purpose of the FunctionOrder Processing and Order Management
  • Purchase Order review
  • Coordinate and advance project status, including Estimating, Order Entry and Takeoff
  • Schedule orders to production based on standard lead times
  • Interface to JDE and release to production
  • JDE price concession based on established guidelines
2. Major activities/Key ChallengesInteract with Customers and Sales Representatives
  • Work with customer on processing, scheduling, order changes, product issues, customer claims.
Utilize or develop knowledge of product and price book
  • Interact and coordinate with internal resources on projects
3. Essential Knowledge & Skills/Education
  • Computer skills including: Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems
  • Data entry skills with attention to detail
  • Written and verbal communication skills
  • Construction or architectural industry background a plus
  • Proven customer service skills including prompt response and documentation
4. Major Customers
  • External customers and sales representatives, as well as internal project managers and production control

Basic Qualifications

  • Associates Degree or equivalent experience in related business field required.

Preferred Qualifications

  • Bachelor's degree or actively pursuing a bachelor's degree is preferred.

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