Customer Service Assistant

  • Company: Adecco
  • Posted: February 08, 2017
  • Reference ID: 749274491
Adecco is currently assisting a local client in recruiting for a Customer Service Assistant position in Madera, CA. This is a temporary to hire opportunity. Apply now if you meet the qualifications listed below!

Responsibilities for the Customer Service Assistant position include:
-Provide Reception back-up when front desk in unattended; answer calls and forward to appropriate person
-Manage/process customer orders
-Enter machine, parts, lab and service orders into the business system
-Collect and store sales contracts for required sales orders
-Set up new customer accounts and maintain existing customer accounts as needed
-Filing (hard copies and electronic files)
-Send out daily order confirmations to customers
-Process basic parts quotations and follow up on outstanding quotes as needed
-Manage customer communications in regard to late orders or other issues that may arise
-Provide proof of delivery for customer orders upon customer request
-Process time cards and expense reports as needed
-Assist with other administrative duties as assigned/requested

Candidates must meet the following for consideration:
-AS or AA degree required
-Good verbal and written communication skills
-Good telephone and customer communication skills
-One (1) to three (3) years of customer service experience
-Strong skills with a PC and MS Office software applications (Word, Excel, Outlook)
-Ability to work and communicate effectively in a team environment
-Strong organization, problem solving and prioritization skills
-Strong work ethic and sense of urgency
-Ability to work independently

Click on Apply now to be considered for this Customer Service Assistant position or any related opportunities with Adecco!

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