Customer Service Associate

  • Company: Adecco
  • Location: Freehold Township, New Jersey
  • Posted: February 06, 2017
  • Reference ID: 830383242
Our client, a background and compliance provider, is urgently seeking a Customer Service Associate to join their team in Freehold, NJ. This is a contract-to-hire opportunity.

If you are interested in the opportunity and meet the below qualifications, please apply today!

Responsibilities will include:

- Daily audits that involve outbound calls to laboratories and medical facilities to determine if services occurred and to request documentation for services.
- Daily Data Entry of customer and account data .
- Scanning documentation.
- Answering phone calls and relaying messages.
- Preparing, compiling and sorting faxes, email and mail documents.
- Filing papers, mailing letters and packages.
- Assisting other departments as needed.

Skills/Attributes Required:

- The ability to stay focused due to frequent interruptions.
- The ability to work in a fast paced environment and multi-task
- The ability to work in a team environment and provide excellent customer service
- The ability to adapt to changing environments and shifting priorities as it relates to business needs
- Great phone skills
- Attention to Detail.

Experience and Knowledge Required:
- General computer knowledge and excellent data entry abilities
- At least 2-3 years of office experience

Adecco is an equal opportunity employer.


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