Customer Service - Call Center Inbound
Posted: November 12, 2016
Reference ID: 2019269174
EARN $11 an hour working in a FUN, fast paced, flexible environment!
Adecco is currently assisting Radial in their search to fill multiple Customer Service Representative jobs in Eau Claire, WI. These are long term temp to perm opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous customer service or call center experience is a plus but not required - entry level candidates are welcome to apply. Apply Now if you meet the qualifications listed below!
Responsibilities for this Customer Service Representative job include:
- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about products and services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for resolution
- Must have a High School Diploma or GED
- Previous customer service or call center experience is plus; entry level candidates are welcome to apply
- Must be computer literate
- Excellent verbal and written communication skills
- Ability to make good decisions and resolve issues in a clear and calm matter
Apply Now if you are interested in this Customer Service Representative job in Eau Claire, WI! Please contact the Eau Claire Recruitment Team at 715-575-1328 if you have any questions.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled