Customer Service Engineer

  • Company: Robert Half
  • Location: Raleigh, North Carolina
  • Posted: September 23, 2017
  • Reference ID: 03220-0010081839

Robert Half has an immediate need for a Customer Service Engineer. If you feel that you meet these qualifications and are interested in additional details or being considered, please email your resume to: andy.ricchini@rht.com

• Own the customer relationship and ensure their success • Understand and clearly communicate the customer's business objectives • Onboard new customers and ensure successful implementations • Respond to issues and proactively communicate with customers to ensure success • Assist the customer in creating a plan with appropriate resource allocation and project milestones • Communicate customer issues and escalate when needed • Create knowledge resources to assist in customer self service • Provide technical training

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