Customer Service Rep

  • Company: R R Donnelley
  • Location: Cudahy, Wisconsin
  • Posted: January 05, 2017
  • Reference ID: 205842

Coordinates RMS shipments and provides support for Project Managers and Manager of Project Management.

  • Set up RMS spreadsheets and upload. Correct errors as they occur.  Work with Shipping department personnel and RRD trainers to coordinate shipments.
  • Prepare MDTS Spreadsheets for Accounting
  • Prepare Monthly Billing Spreadsheets
  • Set up files for V-80 Printer
  • Print Labels and Instruction Sheets as necessary
  • Print Bar Code Labels
  • Document and keep current all RMS processes
  • Assist PM’s with Distro Lists for non-RMS projects
  • All other duties as assigned

Work is typically performed with minimal supervision but with frequent updates to the Manager of Project Management.

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