Customer Service Representative

Are you interested in working on an ongoing project at a growing grocery delivery tech company? Robert Half is looking for a motivated and organized individual who has a friendly attitude and is willing to gain hands on experience through this project.

Responsibilities: -Converse with customers by telephone or email in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints -Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken -Resolve customers' service or billing complaints by performing activities such as exchanging, refunding, or adjusting