We are looking for a bright Customer Service Representative for a reputable company in Cerritos, CA! This representative would provide customer service and sales support to the supplier base and internal company end-users. Key Accountabilities: • Provide customer service regarding material and order status via phone and/or email. • Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.) • Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals. • Create, update, or maintain various reports regarding issues, orders, and sales results. • May complete order entry or quote preparation as needed/assigned.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.