Customer Service Representative
Deer Park , Illinois
October 17, 2017

One of our clients is seeking a high level Customer Service Representative to provide high quality and timely support to internal and external customers. The Customer Service department responds to a high volume of telephone, email and written inquiries, all of which require the identification, acknowledgement and analysis of customer needs/problems. The Customer Service Department routinely initiates corrective actions or provides recommendations on how the problem can best be resolved to meet or exceed customer expectations. The accuracy, timeliness and quality of response provided on a daily basis to each customer interaction are critical for success! The Representative acts as the first point of contact via phone call, email or callback for candidate/Field Offices/Clients on payroll/time entry system, or access issues related to the online time reporting system, compliance requirements, benefits, 401K, sick pay, verification of employment requests. Hours: Monday 7am-6pm, Tuesday 7am-6pm, Wednesday 7am-6pm, Friday7am-6pm

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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