Customer Service Representative
American Fork , Utah
October 18, 2017

• Communicate effectively to customers regarding new company deals and promotions. • Schedules appointments on behalf of our customers in order to prompt more sales. • Solicits new or additional services as needed. • Surveys customers by phone. • Records complaints concerning service rendered, referring complaints of service failures to designated departments for investigation • Create a connection and develop rapport with customers to provide outstanding, personalized service • Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs • Greet and welcome customers promptly • Provides external and internal customers with requested information. • Receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. • Seeks, understands and responds to the needs and expectations of internal and external customers

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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