Customer Service Representative 2
Location: Kalamazoo, Michigan
Posted: January 06, 2017
Reference ID: 358158682
Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Customer Service Rep 2 in Pittsburgh PA
This opportunity is working with one of our premier clients.
Apply Now if you meet the qualifications listed below!
Position: Customer Service Rep 2
Location: Pittsburgh PA
Responsibilities for this Customer Service Rep 2
Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints
High School Diploma or equivalent
2 to 4 years' customer service related experience required
Skills and Competencies
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time
Ability to accurately document and record customer/client information
Previous experience with computer applications, such as MS Outlook or data entry software
Major Job Duties and Responsibilities
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
Refer unresolved customer grievances to designated departments for further investigation
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Adecco offers a competitive benefit package.
DO NOT DELAY!
Please apply at www.adeccousa.com.
If you have any questions, you may email Cheri.Rankin@adeccona.com
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.
Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume.