Customer Service Representative
Location:
Jacksonville, Florida
Posted:
January 26, 2017
Position Type:
Full Time
Category:
Customer Service
Reference:
203250794
Adecco Group has an opening for a Customer Service Representative for a customer located in Jacksonville, FL 32246!!

JOB SUMMARY:
The Customer Service Representative will handle incoming wealth management calls and provide service and support to said customers. This position will involve problem solving and investigation of a wide variety of issues and requests. Will provide customers information including, but not limited to, account balances and activity, fund transfers, website log-on and password resets along with other site functionality, statement reconciliation and credit card activity.

RESPONSIBILITIES & QUALIFICATIONS:

Associates or Bachelor's degree or 4+ years of call center experience
Knowledge of the financial industry a plus
Must be able to meet set goals and metrics
Must demonstrate effective communication skills with the ability to actively listen and follow up with questions and solutions
Must be customer focused
Demonstrate a cooperative and professional work ethic
Must be able to research and solve problems effectively with sound judgement
Looking for a self-starter who is willing to help others when needed

HOURS: Sunday - Friday, flexible to work 8 hour shifts between 5am and 12am

HOW TO APPLY:
Candidates interested in this Customer Service role should apply IMMEDIATELY. DO NOT DELAY. Please click on the "Apply Now" button to fill out your application. If you have any questions, please contact Tera Stahlhut by email at tera.stahlhut@adeccona.com.

Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however, your resume must be received via the "apply now" button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled










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