Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Customer Service Rep in Las Vegas, NV
This opportunity is working with one of our premier clients.
Apply Now if you meet the qualifications listed below!
Position: Customer Service Rep
Location: Las Vegas, NM 89145
Employees perform a host of customer service duties such as receiving calls and requests from timeshare owners, the general public, real estate agents/brokers or other agencies. The employee interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems. - Verifies contacts and account information. - Examines customer problems and implements appropriate corrective action to respond to customer requests. - Escalates queries/requests for action as appropriate to Supervisor and/or Field locations for immediate action. - Maintains and creates logs, reports, records and files. - Investigates, analyzes, coordinates and tracks complex customer issues and problems. - Prepares and sends reinstatement quotes for foreclosure files - Orders office supplies - Other duties as assigned. - Calls and issues are predominantly routine, but may require deviation from standard screens, scripts and procedures. - Follows established company/department guidelines/procedures and may make recommendations to department policies and procedures. - Errors are easily detected and corrected but may cause moderate loss of time or customer/user dissatisfaction. - Coordinates with other functions/departments as required.
HOW TO APPLY:
Candidates interested in this position you should apply immediately. Please click on the "Apply Now" button to fill out your application. If you have any questions, you can contact Tracy Giddy by email at firstname.lastname@example.org.
Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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