Customer Service Representative - Call Center
Location:
Horsham , Pennsylvania
Posted:
February 08, 2017
Reference:
1555741836
Adecco is currently assisting a local client in their search to fill 240 immediate Customer Service Representative's in Horsham, PA. These available positions are with a company that is considered to be the most diversified healthcare company in theUnited States. As a Customer Service Representative, you will be responsible for assisting the AARP members by addressing inquiries on health care products underwritten by multiple health insurance carriers. The ideal candidates will have retail, call center, inside/outside sales, customer service, or insurance experience; computer literacy, excellent communication and interpersonal skills, strong multi-tasking skills and the desire to work in a fast paced environment. If you would like to pursue a great opportunity and enjoy working for leader worldwide in helping people live healthier lives then Apply Now if you meet the qualifications listed below! RESPONSIBILITIES: Assist AARP members by addressing inquiries on health care products underwritten by multiple health insurance carriers Take inbound phone calls from AARP members and assist them with their insurance needs Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer. WHAT ARE WE LOOKING FOR? We offer a diverse working environment and value talented, self-motivated, high energy professionals who want to be a part of a team committed to excellence. Entry level and experienced candidates are encouraged to apply! We're also looking for leadership potential. Recent college graduates who display exceptional leadership and analytical skills will be eligible for our Leadership Development Program, which provides an accelerated path to a career in operations management. WHAT ARE THE QUALIFICATIONS FOR THIS POSITION? Strong keyboard and multi-tasking skills. Good typing, data entry and spelling skills Excellent verbal and written communication skills. Enjoy talking with and assisting customers over the telephone, even when customer may be frustrated, confused, or upset. Ability to work in a fast paced environment that requires multi-tasking; talking to customers while simultaneously accessing the computer system. Ability to maintain a high level of professionalism, excellent work ethic, and personal accountability. Self-motivation to reach and exceed goals. Good organizational and time management skills. Exceptional ability to work independently. Capability to work in a very structured environment that has assigned schedules and breaks. Environment also includes regular quality monitoring and feedback from your manager. Bilingual Spanish Speaking is a plus PAY RATE: $11.50 for non-licensed candidates $12.50 for Accident & Health Insurance Licensed candidates Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for these Customer Service Representative- Call Center positions in Horsham, PA or you can visit our website www.adeccousa.com to search for other opportunities that are currently available. If you have any questions, please contact James Regatuso via email at james.regatuso@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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