Customer Service Representative - Call Center
Location:
Murfreesboro , Tennessee
Posted:
November 05, 2016
Reference:
441562-1A

Responsibilities

 

 With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon.
Here, you’ll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.

  • Experienced employees can earn a salary and target bonus of ($32k + 10% short term incentive) annually
  • Tuition Assistance-up to $8k annually
  • Employee Phone Program- 50% off consumer service rates, plus discounted accessories
  • 401k-100% match up to 6% employee contribution

 

Qualifications

 

 

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.


A little about us:
Verizon is one of the largest communication technology companies in the world.

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