Customer Service Representative - Senior

Adecco Group, global leader in recruitment of office and financial professionals has immediate opportunities for Customer Service Representative for our premier client, a leader in the financial/insurance industry in West Des Moines, Iowa.

Duration: 6-month contract
Regular Hours: 8am - 5pm
Pay Rate: $17.18

Job Summary: Processes annuity transactions. Reviews, analyzes, resolves, declines, and/or issues New Business applications, ensuring adherence to NASD, SEC and internal guidelines, as well as processing death notification follow up process according to internal guidelines.

Functional Responsibilities:

Processes good orders and New Business applications into systems.
Pends any applications that are not of good order (NOGO).
Generates letter of acceptance to request money from other carriers.
Contacts outside carriers regarding assets to be transferred, resolves issues, and encourages prompt remittance of funds.
Reviews, analyzes, completes templated correspondence to beneficiaries after notification of death of an existing customer.
Performs other related duties as assigned or required.


High school diploma.
1-3 yrs. related business experience.

Successful completion of a full background check, drug screening, employment verification, educational verification and professional reference checks required upon offer acceptance.

How to Apply:

To be considered for this position now, you must use the "apply now" button to submit your resume. If you have questions about the position, contact Malisa Castillo at 631-844-7986

Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the "apply now" button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Share this Job

Other Locations For This Job