Adecco Group, a world leader with the recruitment of office professionals is currently recruiting for temp to hire Bilingual Customer Service/Call Center Representatives in Phoenix, AZ with our client, a leader in the financial/banking industry. This Bilingual Call Center/Customer Service role will be first level of support for customers with questions or issues regarding their accounts, common questions are in regards to payoff on loans, copy of statements, payment, insurance on property, escrow, etc. Call Center/Customer Service representative will use computerized system for tracking, information gathering, and/or troubleshooting. May involve cross selling or up selling of other financial products Bilingual Call Center/Customer Service Representative Requirements: At least 2 years of call center experience Must have good communication and problem-solving skills May research issues or transfer to a research function May involve cross selling or up selling of other financial products Handles customer calls with somewhat more complexity 6+ week of paid training Full time and part time hours available How to Apply: To be considered for this position, you must use the "apply now" button to submit your resume. Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the "apply now" button included within to be considered. The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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