Customer Service/ Events Specialist
Location:
Redlands , California
Posted:
October 11, 2014
Reference:
20176
Pay Rate/Salary: At least $14.0 / Hour

Title

Customer Service/Events

Responsibilities

  • Manage all event-related activity for an assigned customer base.

  • Respond and follow up on customer inquiries as needed

  • Update and maintain customer account information databases

  • Be available to answer questions from customers or internal employees in a poised and professional manner

  • Participate on project teams as assigned

  • Pass all required assessments at 80% or above

  • Meet all minimum skill level requirements


  • Requirements

  • Bachelors Degree strongly preferred

  • Two or more years of customer service experience and experience in a very fast-paced environnment

  • Strong knowledge of word processing, spreadsheet, and database software


  • Minimum typing speed of 60 wpm 12,000 keystrokes per hour Data Entry

  • Strong communication, prioritization, and multi-tasking skills

  • Enjoy working in a fast-paced environment


  • Please submit resume to redlands@staffmark.com AND complete the application on line at www.staffmark.com if you meet all of these qualifications.

    RequirementsMust meet skills requirements of 60 WPM typing and 12K KPH Alphanumeric Data Entry

    �Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others.
    �Oral and Written Communication abilities (i.e. In person, verbal, written); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate information effectively to a diverse group of people.

    Experience: Minimum 2 years in a
    Professional Office Environment
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