Customer Service Support Rep
Location: North Canton, Ohio
Posted: January 05, 2017
Reference ID: 727206213
Adecco is recruiting for additional Customer Service Support candidates to manage assigned customer accounts in the North Canton, OH area, just 15 minutes south of Akron with easy access from I77.
Customer Service Support Reps will coordinate orders and deliveries and follow up on customer requests.
If you meet the qualifications listed below please Apply Now!
Responsibilities include but are not limited to the following:
• Respond to incoming calls/correspondence from customers
• Processing new orders
• Quotes / pricing information
• Confirm inventory/shipments- interact with plant where necessary
• Problem/complaint resolution
• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Achieve productivity standards and goals set by the company while maintaining high level of customer service
• Superior knowledge of MS Office (Emphasis on Excel and Outlook)
• Able to work in a team environment
• Excellent verbal and written communication skills
• Make good decisions and resolve issues in a clear, calm, and diplomatic matter
Click on "Apply Now" to be considered for this position or any other related opportunities with Adecco.