Love interacting with customers? Want to manage customer relationships? Excel at problem solving and being quick on your toes? This Customer Service Associate is perfect for you! You will be assisting customers with after placement questions. They may be following up with shipping questions, a receiving problem, damaged goods, or to report their satisfaction in services received. You will be empowered to assist them in the best way possible to allow for a positive outcome and to save the client relationship. Customer Service Associates will benefit from keeping a strong and happy customer base. Duties: - Documenting customer interactions - Researching customer concerns - Maintaining appropriate contact information - Following up on the outcome of each complaint, issue, or concern to ensure resolved to the client satisfaction This position offers competitive health benefits, a 401k match, a positive work environment, and a culture founded in customer satisfaction. For this Customer Service Associate we are seeking an individual who can be dedicated to the position long term, wants an organization they can grow with, and shows dependability. All interested candidates should send resumes to Allie.Rohwer@OfficeTeam.com.