customer support specialist
Bellevue , Washington
February 03, 2017
Job Functions / Responsibilities

¿ Provide primary telephone back-up support for Receptionist position
¿ Cover breaks, lunches, and vacation days and assist with mail sorting when needed
¿ Provide occasional administrative support to senior level management
¿ Research and post payments to receivable systems and update related databases
¿ Reconcile entries, research and resolve discrepancies, and prepare general ledger corrections
¿ Assemble and archive daily transaction files in accordance with record retention policies
¿ Perform other data entry and processing activities as assigned

Qualifications & Skills

¿ Self-motivated with a desire to learn
¿ Excellent phone skills and strong customer service orientation
¿ Ability to interact professionally with all levels of colleagues
¿ Effective as an individual contributor and as a team member
¿ Superior attention to detail and organizational skills
¿ Math aptitude, problem solving skills, and ability to prioritize
¿ Proficiency with Microsoft Office applications, especially Excel and Outlook
¿ Experience with mainframe /enterprise systems
¿ Experience with accounting, finance, and/or banking helpful
¿ High school graduate with Associates¿ or Bachelor¿s degree desirable

A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.

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