Customer Support Technician
Location:
Houston , Texas
Posted:
October 18, 2017
Reference:
124894352
Job Description Branch ID:5052

Pay Rate/Salary: $13-13 / Hour
Are YOU ready to be a Premier Support Service Phone Tech?

Staffmark has a great direct hire opportunity for Call Center Help Desk Representatives at one of the country's leading providers of wireless technical support (Asurion).

NO billing, NO collections, NO general account questions! You'll assist with customer activations of their cellular devices. Get paid to do what you love all day � provide premier customer service!

These are full-time, direct hire, call center technical support positions with extensive paid training, monthly bonus incentives, benefits (PTO / Health / Dental / Vision / 401K / Tuition Reimbursement), and the opportunity for advancement in a company with a variety of departments, jobs, and locations available.

Work Schedule/Pay Rate:

We have multiple shifts available; however you must be flexible and have open availability.

Base Pay: $13.00/hour ($14.00/hour bilingual candidates)

Our ideal candidate:


  • Is focused, personable, patient, empathetic, and solutions-oriented.



  • Comfortable learning about a variety of technology platforms.



  • Able to manage multiple applications running at the same time.



  • Have top-notch communication and listening skills.



  • Is self-motivated, stays on task, and takes initiative.



  • Is the go-to person friends and family call on for help with their apps and gadgets.



  • Working knowledge or ability to learn multiple hardware platforms and operating systems including: Windows, Android, Blackberry OS and Apple IOS, wireless technology, wireless equipment and applications.



  • Job Requirements Requirements:
    �High school diploma or GED and preferred & 1 year of customer service experience.
    �Great communication and interpersonal skills.
    �Available to attend two-week training on a fixed schedule with no missed time.
    �Flexible to work between the hours of 7:00 a.m. to 11:00 p.m. including weekends and holidays.
    �Pass a pre-employment background check and drug screen.
    �Bilingual (Spanish-English) communication skills are a plus.

    To apply, please send your resume to Houstonnorth@staffmark.com

    A little about us:
    Staffmark’s mission is simple—to help you achieve your goals. We want to be your job search partner.

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