Our client strongly believes in building innovative technology solutions and providing services that improve clinical and business performance to the post-acute healthcare industry. We serve home medical equipment (HME), home health and hospice providers with robust solutions that follow their natural workflows to automate and improve how they manage their businesses, serve patients and protect reimbursements. We keep a pulse on the future of healthcare and are committed to equipping our customers with the tools they need to succeed.
Lead Data Analyst will be responsible to lead a team of data analysts providing priorities and assignments to provide timely responses per client responsiveness goals related to customer support cases. The ideal candidate would be someone who is a Creative thinker with a willingness to go the extra mile in order to satisfy the customer's needs and assist them in whatever way possible.
* Mentor/provide guidance to team members as they resolve assigned cases
* Effective communication with customers as needed understanding their support cases and acceptable results for their immediate needs
* Provide details to development related to reproduction steps and scope of cases for the organization to appropriately prioritized cases
* Have expert knowledge of SQL and stored procedures
* Develop SQL and stored procedures to satisfy customer immediate needs
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email firstname.lastname@example.org for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.