What you will be doing:
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the technical support supervisor for resolution.
Maintains data entry requirements by following ERP program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Tests customer and account system changes and updates by inputting new data; reviewing output.
Maintains operations by following policies and procedures; reporting needed changes to the Technical Support Supervisor.
Protects operations by keeping information confidential.
What you need to succeed in this position:
Typing/Data entry skills
Attention to detail
Good verbal communication skills
Ability to use a PC
Ability to work overtime
1 year of relevant experience
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear, sit, work with computer and office equipment, and use hands to handle or manipulate objects. The employee is regularly required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and move up to 10 pounds. Specific vision abilities required by this job include color vision. Position requires frequent contact outside the department or company and the noise level in the work environment is usually quiet to moderate.
We are an Equal Opportunity Employer. We encourage Minorities, Females, Disabled and Veterans to apply.
We participate in the e-verify system.
A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.