McKesson is in the
business of better health and we touch the lives of patients in virtually every
aspect of healthcare. At Macro Helix, we are a leader in providing 340B
software focused on helping customers improve financial performance, increase operating
efficiencies and maintain regulatory compliance.
Every single McKesson
employee contributes to our mission—by joining McKesson you act as a catalyst
in a chain of events that helps millions of people all over the globe. We
understand the importance of a system that works together. You’ll collaborate
on the products and solutions that help us carry out our mission to improve
lives and advance healthcare. Your expertise, drive and passion can help
us improve everything we touch, from providers to payors to pharmacies. Working
here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders
to begin a rewarding career.
Macro Helix helps
hospitals and health care systems improve the operational and financial
performance of their pharmacy service offerings. Our services include
assistance in reducing drug costs, increasing reimbursements, and maintaining
compliance with federal and state regulations. Macro Helix is seeking the right
individual to join our team
by providing technical guidance. Helps resolve customer issues regarding any
data imported or manipulated based on business requirements. Relies on limited
knowledge and professional discretion to achieve goals. Works under general
supervision and usually reports to a supervisor, though some ingenuity and
flexibility is required.
- Assists installers on questions or issues they
may encounter before and during go live
- Solves a range of data related problems
- Analyzes possible solutions using discretion,
skills and knowledge of procedures
- Runs ad-hoc analysis reports
- Responds to situations where support cannot
resolve issues regarding data, settings, or implementation with the
software. May also be involved in customer escalations
- Sets up file import & export specs and
manages data imports & export error logs
- Answers complex questions from internal
customers about the features and capabilities of products
2+ years experience providing technical support to product support teams, field engineers and technicians.
- Experience in SQL Development, Reporting Tools,
or Database Administration
- 2-4 years SQL experience (MS SQL Server, IBM
DB2, Oracle, MySQL, or Microsoft Access). MS SQL Server experience preferred though
- Advanced skills with Excel
- Business intelligence
(BI) reporting - Knowledge of
reporting and query tools (ad-hoc analysis reports)
- Technical documentation skills
- Excellent organizational and communication
- Strong Customer Service skills
- Ability to effectively prioritize and execute
- Self motivated and directed, with keen attention
- Make recommendations to improve and gain
efficiency for existing processes
- Experience with high volume data
- IT support experience desired
- Export, transform, and
load (ETL) experience desired
- BS Degree in one of the following subject areas:
Computer Science or Information Technology, preferred
- Healthcare industry experience a plus
- Retail Pharmacy experience a plus
4-year degree in computer science or related field or equivalent experience
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that
reason, you'll receive a competitive compensation and benefits package when you
join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each
one of us that what we do matters. Every single McKesson employee contributes
to our mission - whatever your title, whatever your role, you act as a catalyst
in a chain of events that helps millions of people all over the globe. By
connecting and improving the business of healthcare, we're helping to ensure
that millions of patients get the treatment they need. And by choosing a career
with McKesson Pharmacy Systems & Automation, you'll join a team of
passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment
based upon criminal history.
McKesson is an equal opportunity and affirmative action employer -
minorities/females/veterans/persons with disabilities.
No agencies please.