This role for the Cloud SOC is the first line of defense against intruders on our platform and infrastructure.
Tier I Analysts provide continuous monitoring services on all threat management tools to enure constant situational awareness. Events triaged by Tier I are either escalated to Tier II for further analysis, or to engineering to adjust notification levels for optimal performance.
Location: Dallas, TX or Ashburn, VA
- Continuous monitoring of all threat management and event monitoring consoles.
- Triage of all alerts to determine potential for impact or exposure for IBM Cloud infrastructure, platform, and Software offerings.
- provide assistance to incident handlers during incident response activities.
- Review of threat bulletins to tailor daily monitoring activities to current threats.