Deductions/Sales Analyst
Bentonville , Arkansas
October 20, 2017
Job Description Branch ID:5010

Pay Rate/Salary: $17.00-17.00 / Hour
The Deductions/Sales Analyst will reconcile, manage, and resolve customer deductions taken within a portfolio of assigned customer accounts. Additional receivables-based projects may be assigned.

Job Responsibilities:

  • Researches the validity of credit requests and deductions by reviewing data and following policies and procedure. Works with Sales, Operations, Distribution Centers, Credit/Collections, Accounts Receivable, and Customer Service departments, as needed, to obtain additional information for determination of validity. Utilizes order entry, credit memo and accounts receivable systems in order to gather data

  • For valid credit requests, issues customer credit memo via deduction management system. Follows authorization matrix and appropriate policies for any additional required approvals. For invalid requests, denies credits and provides supporting documentation to Credit/Collection Department for follow up. Maintains accurate notes in deduction management system. Communicates denial to a customer

  • Coordinates and tracks customer remittance detail received from the Cash Applications group

  • Process orders

  • Communicate with Logistics to coordinate ship dates.

  • Send credit applications to new customers and coordinate with Accounting on setting up new accounts or credit issues if needed

  • Get freight quotes when requested by customers, or for credit card accounts

  • Work with Sales Managers and Customers on Purchase order details or revisions

  • Job Requirements Position Requirements:
    �Experience managing and resolving customer deductions on high volume customer accounts
    �Ability to work effectively with customers and sales representatives in resolving various accounts receivable issues
    �Proficiency in Microsoft Excel
    �Ability to multi-task, use good judgment to balance multiple priorities, meet deadlines and work under pressure
    �Strong achievement focus and commitment to deliver results
    �Strong interpersonal and communication skills with demonstrated clarity in spoken and written words

    To apply, please send your resume to;

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