Delivery Associate-Rider CDT
Charleston , South Carolina
November 22, 2017
Job Title: Delivery Associate

Job Description

General Description/Purpose

The primary function of the Delivery Associate is to support delivery activities. This includes inspecting merchandise prior to loading and delivery, preparing merchandise and loads for delivery, supporting planned delivery routes, verifying invoices against items loaded, and assisting product connections or returns. The Delivery Associate is responsible for unloading, connecting, and checking products and equipment. The Delivery Associate is also responsible for providing excellent customer service by greeting customers and assisting customers in a friendly and professional manner. It is critically important that the Delivery Associate execute all tasks while following Lowe's safety procedures. Lastly, the Delivery Associate is responsible for completing all other duties as assigned.

Work Schedule

Requires morning, afternoon, and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on business needs.


This position reports to a Coach and does not have direct reports.

Essential Knowledge, Skills, and Abilities

Acting with Honor and Character:
Integrity and Ethics

Administrative Ability:
Computer Use, Form, Report, and Log Completion, Administrative Ability

Arithmetic Computation:
Arithmetic Computation

Basic Equipment Use/Assembly:
Equipment Operations, Hand Tools, Assembly

Being Organizational Savvy:
Organizational and Department Knowledge

HAZMAT Handling and Cleanup Procedures

Communicating Effectively:
Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency

Conscientiousness/Inspection/Detail Orientation:
Following Instructions, Attention to Detail, Dependability

Customer Service:
Customer Need Identification (Curiosity), Customer Service Orientation

Decision Making:
Problem Solving, Decision-Making

Demonstrating Personal Flexibility:
Learning, Adaptability/Flexibility, Stress Tolerance

Focusing on the Bottom Line:
Initiative, Accountability

General Product or Service Knowledge:
General Product and Service Knowledge

Getting Organized:
Multi-Tasking, Planning and Organizing, Time Management

Keeping on Point:
Sense of Urgency

Loading Report

Loss Prevention:
Inventory Control

Managing Diverse Relationships

Policies & Procedures:
UPC Tags, Lowe's Policies and Procedures, Lowe's Safety and Loss Prevention Policies and Procedures

Power Equipment:
Powered Equipment

Effective Date: 6/15/2015 Page 1 of 3

Essential Knowledge, Skills, and Abilities (continued)

Quality Awareness:
Quality Awareness

Reading Comprehension:
Reading Comprehension

Relating Skills:
Listening, Interpersonal Skills, Teamwork

Safety Orientation:
Equipment and Tool Safety, Safety Regulations, Safety Orientation

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

A little about us:
Lowe’s isn’t just a home improvement company; we’re committed to creating a culture that’s inspiring.

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