Delivery Coordinator CSA IV
Location:
Corbin , Kentucky
Posted:
November 17, 2017
Reference:
1289091BR
General Description/Purpose

The primary function of the Delivery Coordinator is to perform actions needed to support effective delivery function. This includes verifying route coordination, moving stock, and following procedures for damaged inventory. The Delivery Coordinator is responsible for 3-Day Call Logs, validating Customer Experience through use of delivery satisfaction surveys, and providing customer feedback through the proper channels. The Delivery Coordinator is also responsible for loading the delivery truck and safely operating power equipment. The Delivery Coordinator is required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping areas clean and organized, and monitoring for potential theft or security risks. Lastly, the Delivery Coordinator is responsible for completing all other duties as assigned.
Work Schedule

Requires morning, afternoon and evening availability any day of the week. Required to work a pre-determined schedule, but may be changed by management based on business needs. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time. Generally scheduled 39 to 40 or 10-25 hours per week, respectively; more hours may be required based on business needs.
Scope

This position reports to a Support Manager-Back End and does not have direct reports, but provides guidance to other hourly associates.
Essential Knowledge, Skills, and Abilities

Acting with Honor and Character : Integrity and Ethics
Administrative Ability : Coordination Activities, Form, Report, and Log Completion, Computer Use, Files and Records Management, Administrative Ability
Arithmetic Computation : Arithmetic Computation
Basic Equipment Use/Assembly : Equipment Operations, Hand Tools, Assembly
Communicating Effectively : Written Communication, Information Sharing, Telephone Etiquette, Verbal Communication, English Language Proficiency
Conscientiousness/Inspection/Detail Orientation : Following Instructions, Attention to Detail, Dependability
Decision Making : Decision-Making, Problem Solving
Demonstrating Personal Flexibility : Learning, Adaptability/Flexibility, Stress Tolerance
Finance : Financial Competence, Financial Processes, Reporting
Focusing on the Bottom Line : Initiative, Accountability
General Product or Service Knowledge : Product and Equipment Knowledge
Getting Organized : Multi-Tasking, Time Management
Inspiring Others : Influencing Others, Rewarding and Motivating Others, Team Building
Inventory : Inventory Management, Maintaining Inventory and Supplies
Keeping on Point : Sense of Urgency
Loading/Receiving : Freight Flow Procedures, Loading Report, Receiving Procedures
Loss Prevention : Inventory Control, Auditing Skills, Shrink, Surveillance System
Managing Diverse Relationships : Diversity Awareness
Managing Work Processes : Process Optimization
Maintain : Job Aids, Demonstration of Skill Documents
Monitor and Evaluate : Effective Training Techniques, and Demonstration of Skills
Policies & Procedures : Lowe's Policies and Procedures, Lowe's Terminology, Return and Exchange Policies
Power Equipment : Maintain License, and Certify/Issue Licenses
Processing : Processing
Quality Awareness : Quality Awareness
Reading Comprehension : Reading Comprehension
Register Activities : Transactions
Relating Skills : Build Relationships, Interpersonal Skills, Listening, Networking, Sociability, Teamwork
Repair : Troubleshooting
Safety Orientation : Emergency Procedures, Equipment and Tool Safety, Fire Safety, OSHA, Personal Protective Equipment, Safety and Facility Inspections, Safety Orientation, Safety Regulations, Safety Orientation
Sales/Selling Orientation : Assertiveness, Parts Warranty, Protection Plans, and Out for Repair, Sales Trends
Strategic Thinking : Strategic Thinking
Teambuilding : Teamwork
Training : Training
Vehicle Operation : Map Reading, Truck Operation
Vendors : Vendors
Physical Requirements

Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the ability to move throughout all areas of location. Warehouse, office, and delivery vehicles.
Climbing: The ability to climb, work, and carry items up and down steps.
Hand-Eye Coordination: The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks.
Manual Dexterity: The ability to make quick, accurate, skillful coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place move, or assemble objects.
Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups.
Proper Lifting Techniques: The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects or equipment, and to push, pull, and carry heavy objects.
Protective Equipment: The ability to wear all necessary personal protective equipment to perform job functions.
Stamina: The ability to exert oneself physically over long periods of time. This may include performing repetitive or strenuous tasks as well as standing and sitting for long periods.
Tight Working Conditions: The willingness and ability to work in cramped/tight working conditions where mobility is restricted.
Visual Acuity: The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs, video displays including iPads) clearly to accomplish work tasks in a safe and efficient manner.
Work Conditions: The ability to perform job activities, with appropriate intermittent relief where applicable, under difficult work conditions such as in extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent sounds.
Lifting 41 - 50 lbs +: Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.
Visual Acuity: The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs, video displays including iPads) clearly to accomplish work tasks in a safe and efficient manner.
Work Conditions: The ability to perform job activities under difficult work conditions such as in extreme cold, heat, or inclement weather, with appropriate intermittent relief where applicable, at heights, while exposed to constant/intermittent sounds.
Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

A little about us:
Lowe’s isn’t just a home improvement company; we’re committed to creating a culture that’s inspiring.

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